Do you provide legal advice?

No. CaseFile is a document preparation service. We assemble your bundle, build a sourced chronology, and surface material that may be relevant to the issues you identify — but you (or your adviser) decide what is relevant and how to use it. We do not advise on the law or the merits of your case, and you should always seek independent legal advice.

What if I'd rather prepare the bundle myself?

You can — and if your documents are already tidy PDFs, we genuinely recommend BunTool (buntool.co.uk). It's free, made by a solicitor, and merges and indexes them into a court-ready bundle. CaseFile is for when you'd rather it was done for you, and for the parts a merge tool can't do: taking any format (Word, photos, scans, messages), OCR, building a sourced chronology, and surfacing what in your evidence is relevant to your issues.

How quickly will I receive my bundle?

It depends on the tier you choose. Essential orders are delivered within 5 working days, Standard within 48 hours, and Priority within 24 hours. Turnaround begins once we receive your complete documents and intake form.

What file formats do you accept?

We accept PDF, Word (.docx), images (JPG, PNG), and scanned documents. If you have documents in other formats, upload them and we will do our best to work with them.

Which courts is this suitable for?

Our bundles follow standard bundle practice for civil and family courts in England & Wales, and the Isle of Man. If your court has specific formatting requirements, let us know in the intake form.

How is my data secured?

All documents are encrypted at rest (AES-256) and in transit (TLS 1.3). Files are stored in AWS S3 in the UK region. We delete your documents 90 days after bundle delivery unless you request earlier deletion.

What is your refund policy?

If we are unable to produce your bundle for any reason, you will receive a full refund. Once a bundle has been delivered, refunds are at our discretion — please contact us within 7 days of delivery if you are unhappy with the service. Consumers also have a 14-day cancellation right (see our Terms).

After we deliver your bundle, you may want changes — a different document order, a missing exhibit added, or a section reorganised. Standard includes one round of revisions, Priority includes unlimited revisions. Essential is a single delivery with no revisions included.

Preparing for an employment tribunal as a litigant in person

Bringing a claim to an employment tribunal without a lawyer is more common than people think. Tribunals are designed to be more accessible than the civil courts, but the paperwork can still feel overwhelming — especially the hearing bundle. Here's what to expect and how to prepare.

What an employment tribunal is

An employment tribunal hears disputes between employees (or workers) and employers — for example unfair dismissal, discrimination, unpaid wages, or breach of contract. Hearings are less formal than a courtroom: there are no wigs or gowns, and the panel is used to dealing with people who represent themselves.

Before you can bring most claims you must first notify ACAS and go through early conciliation — keep your early conciliation certificate, as you'll need the reference number.

The hearing bundle

A tribunal hearing runs from a single agreed bundle of documents that the judge (and any panel members), the witnesses, and both sides all work from. By convention the respondent — usually the employer — often prepares the bundle, but if you're a litigant in person and the other side isn't cooperating, or you're the one who needs everything in order, you may end up assembling it yourself.

A typical employment tribunal bundle includes:

The claim and response — your ET1 claim form and the employer's ET3 response
The contract and key terms — your employment contract, offer letter, staff handbook extracts
Pay and records — payslips, P60s, records of hours
The events in dispute — the dismissal or grievance letters, disciplinary notes, warnings
Correspondence — relevant emails and letters between you and your employer
Witness statements — yours and the other side's
A chronology — a dated list of the key events, which tribunals find very helpful

Getting it right

Tribunals expect bundles to be usable, even though they don't follow family-court Practice Direction 27A. In practice that means:

Consecutive pagination — every page numbered, so everyone can be told to "turn to page 42"
An index — a contents page listing each document and its page number
Chronological order within sections, so the story is easy to follow
One agreed bundle — both sides should ideally work from the same paginated version, not competing sets of papers
Filed and exchanged on time — tribunals set directions for when the bundle must be ready; missing the deadline causes problems

Where to get help

You don't have to do this alone. ACAS offers free, impartial advice on employment rights and tribunal procedure. Citizens Advice can help you understand your claim, and the Personal Support Unit / Support Through Court can support you on the day. None of these is a substitute for legal advice if your case is complex.

How CaseFile helps

CaseFile takes your documents and produces a clean, paginated, indexed hearing bundle with a chronology — formatted so the tribunal can follow your case easily. You upload what you have, tell us the key dates and issues, and we assemble it. We prepare the documents; we don't advise on the merits of your claim, so for legal questions speak to ACAS, Citizens Advice, or a solicitor.